Scale Attendant

Waste Connections is seeking an experienced and customer-focused Scale House Attendant to join our team in Polkton, NC. Previous experience in the waste or recycling industry is a strong plus but not required for the right candidate.

This role is a critical first point of contact for our customers and requires strong attention to detail, organization, and communication skills.

Primary Responsibilities

• Provide excellent customer service to internal and external customers
• Operate truck scales (weighing vehicles in and out accurately)
• Maintain and update customer account and transaction information
• Set up new customer accounts in the system
• Run daily and monthly operational reports and input data into Excel spreadsheets
• Generate, review, and process customer invoices
• Communicate effectively with drivers, customers, and site staff
• Perform administrative tasks while working independently with minimal supervision

Qualifications & Requirements

• Strong customer service and interpersonal skills
• Ability to multitask in a fast-paced environment
• Proficiency in Microsoft Word and Excel
• Solid communication and organizational skills
• Ability to work independently and manage time effectively
• Flexible availability, including weekends

• Physical & Work Environment Requirements: Ability to sit, stand, and walk for extended periods throughout the workday. Ability to use a computer, keyboard, and office equipment for prolonged periods. Ability to work in an environment that may include dust and noise.

Why Waste Connections?

Apply today and Connect with Your Future!

We offer a competitive benefits package including:

• Medical, dental, and vision insurance
• Flexible spending accounts
• Life insurance and long-term disability
• 401(k) retirement plan

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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