Senior Credential Evaluator

University of North Carolina Charlotte


<div class="isg-job-description-header”>Job Description

Senior Credential Evaluator

Please see Special Instructions for more details.

  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your Application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write ‘see resume’ on your application when
    completing the job duties section.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
position Information

General Information

Vacancy Open to All Candidates
Employment Type Permanent – Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 000705
NC Salary Grade Equivalency NC10
Classification Title Administrative Support Specialist – Advanced
Working Title Senior Credential Evaluator
Salary Range $40,655 – $50,831
Anticipate Hiring Range $40,655 – $50,831
FLSA Status Non Exempt
Division Academic Affairs
Department Enrollment Management (Adm)
Work Unit Undergraduate Admissions
Work Schedule
Monday – Friday, 8:00 am – 5:00 pm. Nights and weekends required occasionally. This position may be eligible for a telework schedule once onboarding into the position is complete and with supervisor approval.
Primary Purpose of Position
The Senior Credential Evaluator reviews academic credentials for prospective students to determine admissibility. This position is part of a collaborative team that ensures a seamless admissions experience from application through enrollment.
Beyond credit evaluation, the Senior Credential Evaluator completes a holistic review of applicants, including reviewing applications for errors, reviewing and waiving application requirements when appropriate, troubleshooting technical issues, and GPA calculation. As a key representative of the University, they communicate complex admissions policies to students, families, and counselors, while managing critical administrative functions such as the review of applicants with specialized backgrounds.
This position will also work with Academic Credential Evaluators to ensure consistent application of the review process, conduct data quality assurance checks, and lead team training to ensure team members are up to date on the most current processes.
Minimum education/Experience
Required Minimum Qualifications:
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties
  • Comprehensive Admissions Review: Manage the end-to-end application lifecycle for 7,000-10,000 students annually. This includes performing holistic review, calculating GPAs, scoring admissions essays, and exercising full authority to recommend final admission decisions.
  • Utilize advanced CRM and SIS tools (Slate, Banner) to research applicant data and troubleshoot technical issues.
  • Serve as the lead in implementing academic program changes and coordinate with other units to resolve data issues.
  • Audit and correct data to ensure accuracy and completeness.
Other Work Responsibilities
  • Manage the criminal background check process for new applicants, reviewing sensitive materials and determining admissibility based on established University safety policies.
  • Assist in updating the Admissions Training Manual and documentation to reflect current internal procedures and software updates.
  • Monitor staff productivity during high-volume periods, reassigning files as necessary to ensure departmental goals are met.
  • Participate in admissions systems testing.
Departmental Preferred Experience, Skills, Training/Education
  • Experience in higher education admissions, student services, or a related field.
  • Demonstrated proficiency in higher education management systems, such as Slate and/or Banner, including data entry, query building, or troubleshooting.
  • Proven ability to resolve complex or sensitive data issues or discrepancies using problem-solving skills.
  • High accuracy and attention to detail in maintaining records and/or documentation.
Necessary Licenses or Certifications
Work Location Gage Undergraduate Admissions Center
Posting date 10/12/2026
Closing date 10/19/2026
Proposed Hire Date 11/30/2026
Contact Information
Special Notes to Applicants
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write ‘see resume’ on your application when
    completing the job duties section.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Mitratech Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other
  2. Where did you learn about this posting?

    (Open Ended Question)

  3. *
    Do you have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience?

    • Yes – I have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience
    • No – I do not have at least a high school diploma /GED and at least one year of related office experience.
  4. *
    Are you proficient in higher education management systems, such as Slate and/or Banner, including data entry, query building, or troubleshooting? Please explain.

    (Open Ended Question)

  5. *
    This position requires a high attention to detail and data accuracy. Describe a situation in your previous work where you had to analyze and process complex, high-volume data or detailed documentation. What specific quality-control steps or routines did you use to ensure zero errors?

    (Open Ended Question)

Applicant Documents

Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References

Optional Documents

The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.

 

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Charlotte, NC 

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